MyChart
Creating a new a patient-to-doctor messaging feature
Helping patients communicate with doctors and navigate their messages
Background
MyChart is Epic’s patient experience app, with over 100 million users worldwide.
Timeline
Project to overhaul the patient-to-doctor messaging experience. June 2018 - Jan 2021
Role
Coordinated QA, usability studies, and client feedback for the project.
Skills
Usability testing, user research, client communication, functional testing, visual QA